Frequently asked questions.

 membership FAQs

  • $25.99 every two weeks.

  • Yes, all new memberships require the signup fee, even if you've been a member previously.

  • You can update your card in-person.

  • No. Personal training is offered separately by certified professionals and must be paid for.

  • All cancellations must be made in person at least 14 days before your next billing date. We do not accept cancellations via email, text, or social media.

  • You have 60 days to bring your account current before it is permanently cancelled.

  • No. If you won’t be using your membership, you may cancel at any time.

  • Yes, day passes are available.

  • Credit or debit card on file only. We do not accept cash, e-transfers, or other methods.

  • Yes, but there are no refunds. Cancellation only prevents future billing.

  • No. You may cancel at any time with no additional fee.

  • No. Each member must have their own membership.

  • Members must be at least 17 years old. No exceptions.

  • Item No. As per the agreement signed at registration, all membership dues are non-refundable. It is your responsibility to manage your billing cycle.

 general FAQs

  • No. Staff are on-site from 11 AM to 7 PM daily for cleaning and general oversight. Outside of these hours, doors are locked, but members can access the gym 24/7 using their key card.

  • No. Tripods or similar equipment that occupy floor space are not permitted in the facility.

  • Possibly, with restrictions.
    For clarity, filming and photography are treated the same.

    • Tripods, lighting setups, or any equipment that occupies floor space or disrupts other members are strictly prohibited.

    • If another member expresses discomfort or does not wish to appear in your content, you must stop filming and delete any footage involving them.

    • Ontario privacy laws prohibit filming individuals without consent.

    While many gyms prohibit filming altogether, REBELfit allows limited filming as a courtesy. These guidelines may change without notice to ensure member comfort and privacy.

  • Not at this time.

  • Yes, we offer a one-day free trial.

  • Yes, day passes are available.

  • Absolutely! Visit us Monday–Friday between 11 AM and 7 PM. If that doesn’t work, reach out and we’ll do our best to accommodate you.

  • Yes. All equipment must be returned to its original location after use. Repeated failure to do so will result in membership cancellation after two verbal warnings.

  • Yes, we have both at our new location.

  • Yes, 24/7 access including weekends and holidays.

  • Yes, we provide both.

  • No. Only members may be in the facility. Bringing in non-members may result in immediate membership cancellation.

  • No. Everyone must scan in individually. Allowing unauthorized entry will result in immediate membership cancellation.

  • No, animals are not permitted in the facility.

  • No. For safety and insurance reasons, children are not permitted inside.

  • Over 10,000 sq. ft.

  • No. Due to the facility design and color scheme, chalk use is not permitted. Memberships may be cancelled for violations.

  • Yes, we play upbeat, energetic music throughout the facility.

  • Replacement cards cost $20.

  • Not yet, but we plan to add one in Phase 3 of our expansion.

  • Yes, we have one.

  • Yes, there are TVs in the facility.